Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Worked hard to come by the same day I called. Every other business I called told me it would be 4 days or more before they could even come by. The new ac was installed the next business day. Excellent communication and incredible care for our property and the well-being of our family. Very grateful!

Jenny Farias
5

Highly recommend this company for any A/C issues. Ray took my call at 9:30 am, and T.J. was here before noon to fix a clogged drain and service the unit. Excellent Service!

Marsha Lewis
Conway, AR
5

Hardworking small business. The owners are kind and fun to be around. Call them for your heating and air needs.

Beth Felton
Little Rock, AR
5

Mr Ray and his crew did a great job! Not only did he promptly come out the day I called for a quote but they were on-time for the day of installation. Every crew person I encountered was polite and professional and they cleaned up after themselves. I would highly recommend 1 Call Heat and Air.

Mike High
5
B

I cannot say enough good things about Ray and his team. These guys have taken care of me since I bought my house in 2019. They have just installed a new unit for me, and I could not be more pleased with the way they handled their job. They kept me informed of everything and made me feel very comfortable with the whole situation. So I will continue to use them and refer them to everyone that needs help with their service. Thank you so much from a very happy customer.

Rita Brumett
5
J

I called Ray to get an HVAC quote, and he came out the next morning. Once we agree on the install it only took a few days to come out and install the new system. This wasn’t an emergency; our system was just old. They had to remove part of my privacy fence to get the new unit in my backyard, but they absolutely returned everything back to its original condition. Ray and his team were all very professional and did a great job! It’s not mid-Arkansas summer yet, but we can already tell a huge difference with our new unit!

Chad Johnson
5

Hands down the best HVAC company around. Extremely responsive, very professional, honest and caring of their customers. Ray Hoover’s team was well organized and ran like a well oiled machine. They had to take down part of my fence; take old unit out, bring new unit in; put fence back up; replace 2 ducts; fix ancient connections; and build a new cover box. By 4:30 we had air!! I promise you won’t go wrong with making that 1 CALL!!

Sydney Linwood
5

Rated 5 stars for Professionalism, Punctuality, Quality, Responsiveness!

Amanda Carpenter
5
S

1 Call Heat and Air has been my “go to” for years. If I have any problem with my heat or air they are here in no time. They are honest, fast, reasonable and really nice people. That combination is hard to find, especially from a big name company! I tried most of the companies advertised before I found 1 Call. They were expensive and always found something wrong with the heat/ac unit, which ended up costing me a lot. I was referred to 1 Call through a friend and I called Mr. Ray Hoover. I won’t do business with anyone else! Support local businesses!

Deborah Strauss
5

Ray did a spring cleaning on my unit and made sure everything was ready for summer. Great customer service and will definitely call him before anyone else.

Bryson Parks
5