Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Hands down the best HVAC company around. Extremely responsive, very professional, honest and caring of their customers. Ray Hoover’s team was well organized and ran like a well oiled machine. They had to take down part of my fence; take old unit out, bring new unit in; put fence back up; replace 2 ducts; fix ancient connections; and build a new cover box. By 4:30 we had air!! I promise you won’t go wrong with making that 1 CALL!!

Sydney Linwood
5

Rated 5 stars for Professionalism, Punctuality, Quality, Responsiveness!

Amanda Carpenter
5

Lightening fried the control panel on our AC unit. I texted Ray at 1 Call Heat and Air to see if they could fit me in today. They came to my house at 8:00 and fixed me up! If you need a good, honest HVAC company I highly recommend them. They’ve helped me and several of my clients many times over the years. They are locally owned and operated as a family business. Clean cut, honest, and kind. They treat their customers the way they want to be treated. Tell Ray Kimberlee at RE/MAX Elite sent you! Can’t say enough good things about them!

Kimberlee Jones
5
B

These guys are Legit!! I called at 6am Christmas Eve they were here in 2 hours and I’d felt like Santa was here when they appeared!!! Fixed my heater and off they went!! The nicest most professional team!! Can’t thank you enough!! You saved our day!!

Sharon Blevins
5

The owner is an honest man ive known their family for about 17 years now they do clean and very professional work they stay up to date on codes and do everything for customer satisfaction if you’re in need of AC installation or service give them a call highly recommended and definitely deserve the five star way to go!..

Joey Showalter
5

Mr Ray and his crew did a great job! Not only did he promptly come out the day I called for a quote but they were on-time for the day of installation. Every crew person I encountered was polite and professional and they cleaned up after themselves. I would highly recommend 1 Call Heat and Air.

Mike High
5

Highly recommend this company for any A/C issues. Ray took my call at 9:30 am, and T.J. was here before noon to fix a clogged drain and service the unit. Excellent Service!

Marsha Lewis
Conway, AR
5
J

I called Ray to get an HVAC quote, and he came out the next morning. Once we agree on the install it only took a few days to come out and install the new system. This wasn’t an emergency; our system was just old. They had to remove part of my privacy fence to get the new unit in my backyard, but they absolutely returned everything back to its original condition. Ray and his team were all very professional and did a great job! It’s not mid-Arkansas summer yet, but we can already tell a huge difference with our new unit!

Chad Johnson
5

Ray did a spring cleaning on my unit and made sure everything was ready for summer. Great customer service and will definitely call him before anyone else.

Bryson Parks
5
B

I cannot say enough good things about Ray and his team. These guys have taken care of me since I bought my house in 2019. They have just installed a new unit for me, and I could not be more pleased with the way they handled their job. They kept me informed of everything and made me feel very comfortable with the whole situation. So I will continue to use them and refer them to everyone that needs help with their service. Thank you so much from a very happy customer.

Rita Brumett
5